1. Re-Employment: We create job search plans, develop job readiness strategies, and emphasize family maintenance. This goal recognizes a noticeable number of first jobs do not last; therefore, Work Central prevents the re-spending of tax payer dollars already spent once.

2. Job Retention: We review support systems, promote problem solving, and support longevity on the job. We measure this goal in 6- and 12-month benchmarks.

3. Career Advancement: We introduce customers to career paths, explore training opportunities, and pursue educational plans.

4. Asset Accumulation: We connect customers to checking and savings account resources, inform customers about financial counseling, and educate customers about home ownership opportunities. Work Central replaces homeless with hope so people will believe that tomorrow will be better then their today. We should invest more in their work, their community, and their children.

Goal attainment is supported and monitored by means of follow-up phone calls to and from customers and support services. We are open 8:00 a.m. - 8:00 p.m. Monday through Friday and 9:00 a.m. - 6:00 p.m. on Saturdays. These extended hours, designed to assure maximum accessibility for clients.

The Employment Security Commission, a partner in this endeavor, assigned a consultant from the Edgecombe County ESC/Joblink office. The role of this consultant is to provide Work Central representatives with current job orders generated by the ESC State Network, assist clients who are in the re-employment phase of our services, and promote and network with employers in the eight-county service area.